Privacy policy

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This website (application) collects certain Personal Data from its Users.

OWNER AND PERSON RESPONSIBLE FOR THE PROCESSING

STAY WITH US RESORTS FRANCE SAS
46 rue du Ressort
63100 CLERMONT FERRAND
FRANCE

Owner’s email contact: privacy@staywithusresorts.com

TYPE OF COLLECTED DATA

The type of personal data collected by the application, directly or through third parties are: Cookies; usage data; electronic address; first name; last name; phone number; postal code.

The detail of the type of personal data collected is provided in the dedicated part of this privacy policy.

The personal Data can be freely provided by the User or, in the case of usage Data, collected automatically when the user uses this Application.

All Data requested by this Application are mandatory, their absence can render the provision of the Services by the Application impossible.

In the event this Application specifies that some Data are not mandatory, Users are free not to communicate them with no consequence on the availability or the functionality of the Service.

The Users that would have doubts on the mandatory personal Data are invited to contact the Owner.

All use of the Cookies – or other tracking tool – by this Application or by third party services’ owners used by this Application aim at providing the Service requested by the User, besides other described purposes in this document and in the Policy regarding Cookies.

The Users are responsible for all personal Data of third parties obtained, published or communicated through this Application and confirm they have the consent of the third party to provide the Data to the Owner.

DATA PROCESSING TERMS AND LOCATION

Methods of processing

The Owner has appropriate security measures in order to prevent non-authorised access, disclosure, modification or destruction of the Data.

Data processing is performed using computer devices, following the procedures and organisational modes related with the indicated purposes. Besides the Owner, the Data can be accessible, in some cases, to certain categories of people in charge of the functioning of the Application (administration, sales, marketing, legal service, system administration) or to external parties (such as the providers of technical services, messaging services, hosting providers, IT companies, etc.) designated, if applicable, as Subcontractors by the Owner. The updated list of these parties can be requested at any time to the Owner by the website’s user.

Legal base of the processing

The Owner can process the personal Data relative to the Users if one of these following conditions is applicable:

• the Users have given their consent to one or several specific purposes [according to some legislations, the Owner can be authorised to process the personal Data until the User opposes it (opt-out) without having to depend of consent or one of the following legal bases. This condition does however not apply when the personal Data processing is subject to the European law on data protection, GDPR];

• the provision of Data is necessary for the execution of an agreement with the User or for the pre-contractual obligation of the latter;

• the processing is necessary to comply to a legal obligation to which the Owner is subjected;

• the processing is necessary to the purposes of legitimate interests pursued by the Owner or a third party.

Processing location

The Data is processed in the head office of the Owner and in any other location where are located the parties responsible for the processing.

Storage time

Personal Data are processed and stored as long as required for the purpose for which they are collected.
Therefore:

• the personal Data collected for purposes linked to the execution of a contract between the Owner and the User must be stored until the full enactment of the contract.

• the personal Data collected for purposes of legitimate interest of the Owner must be stored as long as necessary for those objectives to be met. The Users can find the specific information regarding the legitimate interests pursued by the Owner in the corresponding sections of this document or by contacting the Owner.

The Owner can be authorised to store personal Data longer each time the User gives their consent to such a processing, as long as the consent is not withdrawn. Moreover, the Owner can be obliged to store the personal Data longer each time it is required for the execution of a legal obligation or upon order from an authority.

Once the storage period expired, the personal Data will be deleted. Therefore, the right to access, the right to delete, the right to rectify and the right to portability of data naturally become obsolete after the expiry period of storage.

Processing purposes:

The Data relative to the User are collected to allow the Owner to provide his Service, to follow his obligations, to respond to law enforcement requests, to protect his rights and interest (or those of his Users or third parties), to detect any malicious or fraudulent activity.

To obtain precise information on the personal Data used for each purpose, the User can refer back to the “learn more on the personal Data processing” part.

Detailed information on personal Data processing:

Personal Data are collected for the following purposes through several services:

• Analyses
The services which contain this part allow the Owner to monitor and analyse the Web traffic and to follow the evolution of User behaviour.
Google Analytics (Google Inc.)
Google Analytics if an Web analysis service provided by Google Inc. (« Google »). Google uses collected Data to follow and analyse the use of this Application, prepare activity reports and share them with other Google services. Google can use the collected Data to contextualise and customise the adverts of its own advertisement network.
Personal Data processed: Cookies, usage Data.
Location of processing: United States – Privacy policy – Withdrawal option.
By filling the contact form with their Data, the User authorises the use of this information by the Application to ends of responses to the information requests, of quotes or of any other demand as the form’s header indicates.
Personal Data processed: electronic address; last name; telephone number; first name; postal code.

User Rights

The Users can exercise certain rights concerning their Data processed by the Owner in compliance with the European regulation on data protection in force since May 2018 (GDPR), namely, right to access, to rectify, to modify, to delete, right of portability of personal data regarding the user.

Users can:
• Withdraw their consent at any moment. The Users have the right to withdraw their consent if they have already given their consent to the processing of their personal data.

• Oppose the processing of their data. The Users have the right to oppose the processing of their data if the processing is carried out on a legal basis besides consent.

• Access their Data. The Users have the right to know if their data is being processed by the Owner, to obtain information on certain aspects of the processing and to obtain a copy of the Data being processed.

• Verify and obtain a rectification. The Users have the right to verify the exactitude of their Data and to request they be updated or corrected.

• Limit the processing of their Data. The Users have the right, under certain conditions, to limit the processing of their Data. In such case, the Owner will only process their Data to stock them.

• Have their personal Data deleted or erased. The Users have the right, under certain conditions, to obtain the deletion of their Data from the Owner.

• Recover their Data and transfer it to another person responsible for processing. The Users have the right to recover their Data in a structured format, commonly used and readable by machine and, if technically possible, to transmit to another person responsible of processing with no barrier of any kind. This provision applies, under reserve that the Data are processed by automated means and that the processing lays on the consent of the User, on a contract the User is part of or on pre-contractual obligations.

• File a complaint. The User have the right to file a complaint to their competent authority in terms of data protection.

Information concerning the right to oppose processing

When personal Data are processed in public interest, in the exercise of an official authority vested to the Owner or for the purposes of legitimate interest pursued by the latter, the Users can oppose the processing by providing a motive linked to their particular situation justifying this opposition.

Users must however be aware that if their personal Data are being processed to direct marketing ends, they can oppose this processing any any time without any justification.

How to exercise those rights

Any request to exercise User rights can be addressed to the Owner through the coordinates provided in this document. Those requests can be exercised free of charge and will be studied by the Owner as soon as possible and always within a month.

Policy regarding Cookies

This Application uses Cookies and other Identifiers. To learn more, the User can refer back to the Policy regarding Cookies in the dedicated paragraph in the legal notice of this website (access via th link at the bottom of this page).

Cookies (CNIL definition)

Information suite, generally of small size and identified by a name, that can be transmitted to your browser through a website on which you have logged on. Your web browser will preserve it for some time, and will send it back to the web server each time you log in again. Cookies have multiple uses: they can serve to memorise your client ID on a commercial website, the common content of your purchasing cart, an ID allowing to track your navigation for statistical or advertising purposes, etc.

Additional information on Data processing and collection

Besides the information in this privacy policy, this Application can provide to the User additional and contextual information regarding the particular services where personal Data is collected and processed.

System and maintenance logs

To exploitation and maintenance ends, this Application and all third party services can collect files that register interaction with this Application (log system) or use to this end other personal Data (such as the IP address).

Modifications of this privacy policy

The Owner reserves the right to bring changes to this privacy policy, at any time, by informing its Users on this page and eventually in the Application or – if technically and legally possible – by sending a notification to Users via the coordinates available to the Owner. It is strongly recommended to frequently refer back to this page, with the last modification date indicated at the bottom.

If the modifications influence the activities of the processing on the basis of User consent, the Owner must obtain new consent from the User when necessary.

DEFINITIONS AND LEGAL REFERENCES

Personal Data (or Data)
Any information which, directly or indirectly or in relation with other information – including a personal identification number – allows the identification or re-identification of a physical person.

Usage Data
Information automatically collected by this Application (or by the third party services employed by this Application) which can include the IP addresses or the domain names of the computers used by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method used to submit the request to the server, the size of the file received in response, the digital code indicating the status of the server’s response (favourable result, error, etc.), the country of origin, the characteristics of the browser and of the operating system used by the User, the different details relative to time per visit (e.g. time passed on each page of the Application) and the details relative to the path followed in the Application with a special reference to the sequence of the visited pages, and other parameters concerning the operating system or the computer environment of the User.

User
The person using this Application who, unless proved otherwise, corresponds to the concerned Person.

Concerned Person
The physical person to whom the personal Data refer to.

Subcontractor (or Person responsible of the Data)
The physical or moral person, the public authority, the institution or any organism that processes the personal Data on behalf of the Person responsible of the processing, as described in this privacy policy.

Person responsible of the processing (or Owner)
The physical or moral person, public authority, institution or any organism which, alone or jointly with others, determines the purposes and means of the personal Data processing, including the security measures concerning the functionality and use of this Application. Unless otherwise stated, the Person responsible of the processing is the Owner of this Application.
This Application
The means by which the personal Data of the User is collected and processed.

Service
The Service provided by this Application as described in the conditions related to it (if applicable) and on this website/this application.
European Union (or EU)
Unless stated otherwise, all references made in this document to the European Union includes all current member States of the European Union and of the European Economic Area.

Last update: January 1, 2024

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